Ensuring the transparency of recruiting in a network chain company

CLIENT:
National retail network with 130+ locations
CASE №1
BUSINESS OBJECTIVES:
SCOPE:
The national retail network hires employees throughout Ukraine. However, the central office does not have objective information about the recruitment process in regional divisions.

Recruiters provide final data, but the whole process is partially chaotic. A company can't see the whole picture of it's own HR activities in real-time and define which stages need to be improved.
OBJECTIVE:
To establish communication between all members of the recruitment process, improve quality and control at each stage of recruitment. Provide managers with access to real-time recruitment data in each division and the whole company.
SOLUTION:
NUWORK implementation allowed the company to unite recruiters, HR managers, regional heads and all recruitment process members into a single informational field. Head office receives accurate information in real-time about regional recruiting and has the ability to analyze it's own recruiting process to improve it on a day-to-day basis.

Each team member can see all stages of the talent acquisition process.
Results of improved interactions thanks to NUWORK
Data on recruiting process is gathered in real-time
Data on talent acquisition channel effectiveness is seen for further decision making and HR budgeting.
100%
100%

Reducing recruitment costs

CLIENT:
"Sushiya" restaurant chain
CASE №2
BUSINESS OBJECTIVES:
SCOPE:
The Sushiya restaurant chain hires a lot — it recruits ± 100 people monthly, depending on the season. All applications are handled manually by researchers and recruiters. They handle 1500-2000 candidate leads per month. In addition, the process is not effective enough, since almost every applicant is a cold contact.

Previously Sushiya worked with another HR automation service, but it didn't cater to the needs of restaurant business.
OBJECTIVE:
Reduce the company's recruitment costs, increase the efficiency of the HR department and embed tools for warm contacts collection.
DECISION:
NUWORK allows Sushiya to redirect all channels of attracting candidates into one online account and work only with the most suitable candidates. All thanks to a virtual assistant, which automatically conducts preliminary interviews and learns basic information about a person.

That is, the system independently screens all candidates. After that, recruiters contact only the best applicants and save their own time. The recruiting department is no longer a call center that endlessly answers the same type of phone calls.

Company reduced costs for responses handling, working with cold contacts is no longer required.

Results of improved interaction thanks to NUWORK
Of candidates get feedback
Recruitment costs reduced by 25%
100%
25%

Implementing objective analytics

CLIENT:
Retail FMCG company with 40+ shops
CASE №3
BUSINESS OBJECTIVES:
SCOPE:
Company's recruiters and regional managers, who are involved in recruiting, keep records manually in Excel or notebook.

They communicate in dozens of groups in Viber and Telegram, which makes it difficult to understand the objective situation, control it and report on the results. The company is unable to improve and optimize HR processes due to the lack of objective data and analytics of the talent acquisition channels.
OBJECTIVE:
Create a clear and equal scope of work for recruiters, provide information analysis and reduce costs for the HR department.
DECISION:
NUWORK implementation allowed recruiters and managers to keep a database in a single service and to control which of the candidates is assigned to one or another recruiter. At the same time, managers can see the number of applications on each vacancy and their status. Thanks to analytics, the company now monitors the effectiveness of all talent acquisition channels and knows its candidates better, as well as controls the recruiting process by division.
Results of improved interaction thanks to NUWORK
Accelerated the processing of applications by reducing the time for filling vacancies
Reduction in recruiting costs
25%
33%
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